Jattrix.com > Terms of Use

Terms of Use

TERMS OF USE

Jattrix.com carries quality products from various brand names, including ACR ELECTRONICS, BOSS, BUSHNELL, CANNON, COLEMAN, DURACELL, EAGLE ELECTRONICS, EUREKA, GARMIN, HUMMINBIRD, JBL, JENSEN NAUTICUS, PERKO, SIMRAD, TIMEX, XANTREX, etc. This shop is managed by WWREI Inc. You want these quality merchandize at excellent prices and we're glad to supply you with what you need; it is a win-win. We want you to be satisfied with your transaction. Notwithstanding similar information displayed in other parts of the shop, or information communicated to you in emails, or information given to you via the telephone, the below information supersedes these other sources of information and it summarizes the Terms & Conditions governing our service level to you.

SAFETY NOTICE
BY ORDERING THESE PRODUCTS, YOU AGREE THAT jattrix.com Management, OPERATOR AND/OR WWREI AND ITS OFFICERS WILL NOT BE HELD LIABLE FOR ANY MISUSE OR INJURY THAT RESULTS FROM THE PRODUCTS. APPLICABLE ITEMS, AS INDICATED BY THE MANUFACTURER, SHOULD NOT BE USED OR BRANDISHED IN PUBLIC IN A THREATENING MANNER, OR USED IN A WAY THAT WOULD CAUSE A PERSON TO FEAR PERSONAL INJURY. ANY ITEM, IF NOT OPERATED PROPERLY, OR IF MISUSED, OR USED DELIBERATELY SO, COULD POTENTIALLY CAUSE PHYSICAL INJURY OR DEATH. PLEASE FOLLOW MANUFACTURER'S USE AND SAFETY INSTRUCTIONS/PRECAUTIONS ON ALL ITEMS.

ONLINE STORE SECURITY
Customers, Users and persons with access to the internet are prohibited from violating or attempting to violate the availability and security of this online shop. Situations that will be cited as violations include, without limitation,
  1. sniffing and/or accessing data not intended for you, or logging into the online store management server or logging into a customer's account for which you are not authorized to access;
  2. probing or attempting to probe, scanning or attempting to scan or test the vulnerability of the online store management server to breach security or authentication measures without proper authorization;
  3. attempting to cause or cause denial-of-service (DOS) to the customers and other users of this online store by interfering with its operations including, without limitation, via means of loading or submitting a virus to the server, overloading, flooding, etc.;
  4. sending unsolicited email, including promotions and/or advertising of products or services, to email addresses found on this site's pages or gathered from whois information; or
  5. spoofing this online store management server address in order to hijack customer's data. Any violation may result in civil or criminal liability and WWREI will cooperate with law enforcement authorities in prosecuting persons who are involved in such internet and online security violation.

FRAUD
Orders and transactions are logged. We will work with the law to prosecute fraudulent orders and malicious site access. Without exceptions, we reserve the right to refuse service and/or deny this site's access to any person or entity at any time, for any reason, including but not limited to suspicious transactions, suspected fraudulent order, misuse or abuse of this site, programmatic automated interaction to cause damage or exploit vulnerabilities, etc.

PRICE
Here, at jattrix.com online store, we make every effort to provide accurate information about products pricing, gift certificates values and discount offers. However, pricing and/or typographical mistakes may, on rare occasions, appear in the information published on this website. For this reason, WWREI Inc. or jattrix dotcom store operator and/or management cannot guarantee the price of a product, value of a gift certificate or the size of a discount until after you have placed your order and the order has been verified/confirmed. In the event of an erroneous item pricing and/or an inaccurate item information, WWREI or jattrix.com store operator or management reserves the right to cancel any orders for the item or product. After the cancelation, you may be informed and advised to re-order at the corrected price. Product availability, price and item descriptions are subject to change without notice.

The Price or item price does not include Shipping & Handling (S&H). S&H, if applicable, will be calculated on the checkout page.

Please note, your payment, once approved by your finacial institution, may appear itemized on your statement as due to "Win Win Real Enduring Investments" or "WWREI Inc."

SHIPPING & HANDLING
The Price of an item does not include Shipping & Handling (S&H). S&H, if applicable, will be calculated on the checkout page based on the weight and the ship-to address.

Total Order Less than $16.00
There is no minimum order. You may make purchases of any amount from this store. However, note that orders totaling $15.99 or less will incur extra flat charges of $5.00 to cover costs of distribution. Such a charge, if any, will be reflected in the Shipping & Handling fees. Total orders above $15.99 does not have this extra $5.00 fee.

Overweight and Oversized Items
For all orders, regardless of weight and size, Shipping and Handling value will be computed for the purpose of checkout processing. However, for overweight and oversized items, actual S&H costs will be determined just before packing for shipment, when your order is being verified. In this case additional shipping charges may be required from you. In this case, jattrix.com customer support will work with you to find a satisfactory solution that gets your order to you without delay but also ensuring that you have paid to cover the actual S&H charges. Customer support or any authorized representative of WWREI shall notify you and receive your authorization for solution (e.g. your approval of extra payment to cover actual S&H costs) via email before the order is completed and shipped to you.

We do not make money on padding shipping charges. At the same time, given our thin margins we cannot afford to lose money on actual shipping and handling fees charged by our distributors and carriers.

Shipment Schedule
Your order will usually ship within 1-2 (one to two) business days after your payment clears.

Free Shipping
For applicable and qualifying items, free shipping will use either regular UPS Ground or USPS priority Post for delivery regardless of the shipping service selected at the time of your order.

ORDER STATUS & TRACKING
You need to create a secure Login account to be able to track the status of your order within our system. Once you have an account, you can login securely to follow the progress of your order. And yes, you can even use the login to cancel or modify your account information.

We want you to be satisfied with your purchase. If you have any questions or require further clarifications please feel free to Contact us.


RETURNS & REFUNDS
Please do not initiate any return or exchange until you have contacted us for Return Merchandize Authorization (RMA). To help us improve and serve you better, please state the reason for wishing to return or exchange the item. No refund amount or exchange will be processed for any item returned without a prior RMA issued. You can return any purchased item for refund or exchange within 30 days of receipt. Please email us at support@jattrix.com to get the RMA and the return ship-to address.

All returns should be in ORIGINAL, UNMARKED PACKAGING, INCLUDE ALL INSTRUCTIONS, PACKAGING, etc., AND MUST BE IN SALEABLE CONDITION AS NEW.

Software cannot be returned once opened. Please note, unless we have sent you the wrong order by mistake, S&H charges are non-refundable. When a purchase qualified for discount or free shipping offer but the purchase is returned or some products from the purchase are returned such that the new subtotal (net purchase) no longer qualifies for the discount or free shipping offer, the appropriate S&H charges will be calculated and deducted from the refund or charged to the credit account used to make the purchase.

Also note, there is a 15% restocking fee on returns. This is to cover all the processing and handling fees that are incurred by WWREI to process your order. However, this fee is waived if the item is returned due to manufacturer defects or if we have sent you a wrong order.

After 30 days of receipt, all returns of defective items should be made directly to the manufacturer.

TAXES
All purchases with a Florida Ship-to (send-to) address will add additional 6% Florida sales tax to the price. This tax, if applicable, is automatically computed at checkout based on the Ship-to address.

SHOPPING HOURS
Jattrix dotcom online shop is open for your convenience 24 hrs everyday! You can shop at any time. Note that, from time to time, the store may be temporarily inaccessible for purposes of store inventory refill, store management system upgrade, store maintenance activities, or due to rare outages attributable to network and related problems. Thank you for your patience and we regret any inconvenience during store inaccessibility hours.

PRODUCT AVAILABILITY
Note that due to increased demands, our products may be selling out more quickly especially during the holiday season. If we there is a backorder situation after you make your order, we will notify you as soon as possible. It is recommended to place your order as soon as possible to avoid the usual rush.

PAYMENT METHODS

Credit cards:
For your convenience we accept American Express®, Discover®, Mastercard®, Visa® credit cards. Note, your card is only authorized, reserving the equivalent amount due at the time you make your purchase. The charge is really submitted only when your order is ready to ship.

PayPal:
For your convenience, we also accept PayPal for your purchases.

Please note: once approved by your card's finacial institution or by PayPal, your payment may appear itemized on your statement as due to "Win Win Real Enduring Investments" or "WWREI Inc."

Gift certificate: You can also pay with un-expired valid gift certificates issued from this store, jattrix.com.

SITE WARRANTY DISCLAIMER
We take reasonable steps to provide you with accurate information and quality products. But you agree that WWREI Inc. does not warrant the accuracy, fitness or usability of this Website and the products marketed herein. The content of jattrix.com website is provided "AS-IS", and internet shopping from jattrix.com is on "AS-AVAILABLE" basis. There is no guarantee expressed or implied that the product or information provided by this Website is free from errors, defects, or design flaws.

We want you to be satisfied with your purchase. If you have any questions or require further clarifications please feel free to Contact us.